Mediation in Stoke on Trent

If you need family mediation in Hanley, Stoke on Trent, Fenton, Tunstall, Burslem or Longton then we can see you for MIAMs and mediation at The Dudson Centre, Hope Street, Hanley.  You can call our Stafford office to book an appointment on 01785 747322.  We can offer legal aid, shuttled mediation and child consultation at The Dudson Centre.

If you attend at The Dudson Centre, you can expect to meet with a number of our mediators, Nettie Walding, Stuart Jones, Judith Pugsley and Ann Henshaw, you can read their backgrounds on our team page. (link to team page please)

There are lots of services in North Staffordshire that might be of interest to you and your needs, please click on the links below to find out more about how they can help you.

CABCitizens Advice Staffordshire North and Stoke

Advice looks at the whole of a person’s situation and addresses the whole of the problem.  The CAB’s uniquely holistic service enables us to address each of these issues, accessing specialist advice within the organisation where necessary, making referrals to external agencies where appropriate

Advice House Cheapside Hanley, STOKE-ON-TRENT, Staffordshire, ST1 1HL

For Advice Call: 03444 111444

ymcaSupervised and Controlled Contact Centre for Children – YMCA

We offer services to parents and families who find themselves living apart from their children, individual Supervised Child Contact and a Saturday morning Supported Contact Centre.

If you would like to attend either of these sessions please feel reassured that our trained and professional staff will look after the wellbeing of both you and your child.

Telephone – 01782 222389

SWAStaffordshire Women’s Aid

Telephone the 24 hour National Domestic Violence helpline run in Partnership between Women’s aid and Refuge

Telephone:      24 hour helpline  0870 2700 123

stfbStoke on Trent Food Bank

This foodbank is run in partnership with local churches, facilitated by Stoke-On-Trent Foodbank, Hanley Community Fire Station, Lower Bethesda Street, Hanley, Stoke-on-Trent, ST1 3RP

Telephone: 01782 899018

archArch – North Staffs Help and Support for Victims of Domestic abuse

We offer a range of support services and accommodation for people who are experiencing or have experienced domestic abuse. We recognise that domestic violence has no boundaries and can affect anyone.

  • We work with men, women and children.
  • We work in schools, in our own specialist centre and in the community.
  • We work to prevent domestic abuse as well as to support its victims and survivors.

Whether you are a victim, survivor or perpetrator, a friend, relative, colleague or neighbour, we can help.

Domestic Abuse Contact Numbers
Arch helpline: 01782 205500 (10.00 – 3.00 Monday to Friday)
Arch domestic violence enquiry line: 01782 222421 (8.30 – 5.30 Monday to Friday)
National 24 hour domestic violence helpline: 0808 2000 247
Address: Arch, 308 London Road, Stoke-on-Trent, ST4 5AB

fhFacing Homelessness

Brighter Futures provides support to those who require extra help to live independent and fulfilled lives. Our customers are people whose life chances including their health, employability and social skills have been impoverished by the impact of living in deprived areas and on low incomes.

With our partners, we provide a complementary range of services, for those whose emotional, physical, social or financial situation leaves them excluded and in need of support to live more independently in the North Staffordshire community, we are also developing new services in the West Midlands and North West.

Brighter Futures, 5 Whittle Court, Town Road, Hanley, Stoke-on-Trent ST1 2QE
Contact Us: 01782 406000

mindMIND – Mental Health Services in North Staffordshire

We are an experienced provider of mental health services in North Staffordshire and are a registered charity and company limited by guarantee. As a local Mind association and affiliated member of Mind (National Association for Mental Health) North Staffs Mind shares the statement and vision of our national organisation. Working to create a better life for everyone with experience of mental distress, primarily in North Staffordshire. Our vision is of a society that promotes and protects good mental health for all, and that treats people with experience of mental distress fairly, positively and with respect. The needs and experiences of people with mental distress drive our work and we make sure that their voice is heard by those who influence change. Our independence gives us the freedom to stand up and speak out on the real issues that affect daily lives. We deliver local mental health services, provide information and support, and campaign to improve policy and attitudes.

83 Marsh Street North, Hanley, Stoke-on-Trent, ST1 5HN
Tel: 01782 262100
Mind infoline: 0300 123 3393 (Mon-Fri, 9-6pm)
Legal Advice Line: 0300 466 6463 (Mon-Fri, 9-6pm)


stokeStoke on Trent – Council Housing

The Housing Solutions service is based at 1 Smithfield, Leonard Coates Way, Hanley, Stoke on Trent
Tel: 01782 233696
Emergency (out of hours): 01782 234234

Help with Managing your Finances

Chatterbox is a website created specifically to help people across North Staffordshire to make the most of their money to help with budgeting.

Advice House, Cheapside, Hanley, Stoke-on-Trent, Staffordshire , ST1 1HL

Telephone: 01782 408600