Did the Cap Fit? – Event News from 3rd June 2014
The CAP certainly did fit and we have a very fun packed day with mediation administrators, managers and mediators from all over the UK.
The conversation certainly didn't dry up and there was so much we wanted to talk about. Some attendees were very new to the world of mediation and some wanted motivation and inspiration to take back to their daily practice.
A big thank you to Ann Henshaw for teaching us tips of dealing with difficult clients and Neil Robinson as always for being on top of the history and best practice and asking us all to reflect on how we work and the different approaches of how we can deal with clients.
Converting calls into mediation was well received and we hope attendees went away refreshed and ready to continue to adapt their own practices.
We would also like to thank The Post House, Stafford for the refreshments, fantastic lunch and letting us use their Post House Suite.
Finally we would like to thank each and everyone one that joined us for the conversation and hopefully we will see you all again and some new combers in 2015.